JBI is the epitome of hospitality IT expertise at a competitive price. I've worked with several IT integrators and no one understands franchised and independent hotel IT setups better than JBI. It's that level of knowledge that leads to efficiencies during development and ongoing operations - everything just works without needing any other IT consultants involved. I've even seen JBI come in to clean up messes left by other IT integrators who don't understand the whole picture. And in situations where we
have brand-managed or third-party managed hotels, we still use JBI on the ownership side as our IT eyes and ears to make sure it is getting done right.
Having worked with JBI to open several boutique properties, I have yet to experience the professionalism and knowledge from any IT vendor that JBI has offered. At the end of the day, it is good to know that JBI is a trusted resource to help us make the best decisions for our IT needs. I highly recommend them.
Working with JBI has been a world apart from any other technology company I have worked with in the past. Response times are quick, and service is professional. Their attention to detail is top notch. I always know my question is being addressed and have an idea of how long it will take to fix. No more calling and speaking to an order taker to open my ticket. JBI has always gone above and beyond for me, and I would recommend them to anyone.
