About Us

1995
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About Us

A world of difference, around the world.

With over 25 years experience and serving more than 250 clients in the hospitality industry, we’ve built (and constantly renovated) the standard for accessible and empowering technology.

JBI’s integrated tools are an extension of hotel associates’ intentions to deliver the best guest experience.

Our advances are behind the scenes, but they’re felt, in satisfaction metrics and bottom line efficiencies.
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MEET OUR TEAM

Our experience and expertise travels.

Jerry-Balousek
Jerry Balousek
Founder and President
Daniel-Gonzalez
Daniel Gonzalez
Technical Services Director
Tony-Williams
Tony Williams
Technical Services Engineer
John Ibarra
Customer Services Manager
Kathy-Tobin
Kathy Tobin
Business Operations Specialist
apollo-
Apollo
Chief Security Officer
TESTIMONIALS

We build customer
trust and loyalty

Jared Flagg
Managing Director Asset Management. Silverwest Hotels, LLC.
Brent Scarbro
Executive Vice President & Principal, Maximum Hospitality

Amanda Sampino
General Manager, Element West Des Moines
JBI is the epitome of hospitality IT expertise at a competitive price. I've worked with several IT integrators and no one understands franchised and independent hotel IT setups better than JBI. It's that level of knowledge that leads to efficiencies during development and ongoing operations - everything just works without needing any other IT consultants involved. I've even seen JBI come in to clean up messes left by other IT integrators who don't understand the whole picture. And in situations where we
have brand-managed or third-party managed hotels, we still use JBI on the ownership side as our IT eyes and ears to make sure it is getting done right.
Having worked with JBI to open several boutique properties, I have yet to experience the professionalism and knowledge from any other IT vendor that JBI has offered. At the end of the day, it is good to konw that JBI is a trusted resource to help us make the best decisions for our IT needs. I highly recommend them.
Working with JBI has been a world apart from any other technology company I have worked with in the past. Response times are quick, and service is professional. Their attention to detail is top notch. I always know my question is being addressed and have an idea of how long it will take to fix. No more calling and speaking to an order taker to open my ticket. JBI has always gone above and beyond for me, and I would recommend them to anyone.
Managing multiple vendors for low-voltage system installations can be time-consuming and may not be a top priority for you with all your other responsibilities. However, with JBI as your complete, single-source vendor, you can simplify the process. With an average of 30 new build hotel projects per year, JBI stays up-to-date with changing brand requirements and technologies. Our expertise allows us to provide cost-effective solutions for any issues that may arise during the project. You only need to interact with JBI, making the process more efficient and hassle-free.
We understand that system installations can be time-consuming and frustrating for you. That's why we offer a comprehensive solution that not only saves you time but also saves you money. Our integrated approach is designed to minimize cabling and hardware costs, and we carefully select the necessary hardware instead of relying on vendor recommendations that may not be in your best interest. Moreover, our extensive network of new build projects allows us to negotiate lower margins from vendors. We also keep track of the construction progress and coordinate vendor installations to avoid unnecessary site visits and additional charges.
Absolutely. We are committed to delivering the highest quality of service for all our projects. In addition to offering a comprehensive solution, we also take extra steps to ensure that everything is done right from start to finish. We have a hard-earned reputation for expertise and reliability.
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